Jim n Jack Jeans

Refund Policy


Customers are eligible for a refund if they meet the following criteria:

  • The product is returned within the specified time frame (within 7 days after purchase).
  • The product is in its original condition, unused, and with all original tags and packaging intact.
  • Proof of purchase is provided.


Refunds will be processed within 7 business days of receiving the returned item. Please allow additional processing time depending on your payment method and bank.


Refunds will be issued in the same form of payment used for the original purchase, unless otherwise specified by the customer.

Non-Refundable Items

Some items may not be eligible for refunds, including but not limited to:

  • Personalized or custom-made products
  • Digital downloads

Return Shipping

Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.

Refund Processing

To initiate a refund, please contact our customer support team or fill out a refund request form on our website. Once the returned item is received and inspected, the refund will be processed accordingly.